Pointelle Slider losing meta fields

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This topic contains 3 replies, has 2 voices, and was last updated by  Sagar Katarnaware 1 month ago.

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  • #12168

    garywhite
    Member

    Hi,

    I have installed the Pointelle Slider and have run through the wizard to create a slider which works until alter the size of the images and the size of the navigation (I also have changed the visible slides from to 4) . As soon as I do that the meta fields disappear from the navigation even though they are still in the settings.

    Is there anything I need to check to get them back?

    Kind Regards,

    Gary

    #12169

    Hello Gary,

    Thanks for writing to us.

    Can you please provide me the URL of page where the slider is embedded, so that I will also take look into the scenario and try to fix it.

    Waiting for your response.
    Thank you for all your patience.

    Best Regards,
    Sagar.

    #12170

    garywhite
    Member

    Hi Sagar,

    The URL is http://www.i-mustdo.com. Also to note that the preview works fine if I put the window out to more than a full screen

    Kind Regards,

    Gary

    #12171

    Hello Gary

    Thanks for your response.

    I have checked your site. It seems Pointelle Slider is not setup properly. Can you please provide the temporary access details to your WordPress admin or if you have a development setup? I will setup slider for you. Use our email ID support[at]slidervilla[dot]com

    Thank you for your patience. Waiting for your response.

    Best Regards,
    Sagar.

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